Security Instructions
Pelase fill in your email and your friend's email
Your email has been sent
Send
Security Instructions
Working together to prevent fraud and losses
Working together to prevent fraud and losses
The following tips help you avoid becoming a victim of fraud
  • Know and understand your card features and parameters.
  • Do not under any circumstances reveal your PIN to anyone.
  • Maintain PIN confidentiality: Do not keep your PIN and card in the same place, memorize your PIN. Do not write it anywhere, especially on the card; don’t keep it in your wallet next to your card.
  • when entering the PIN-code close the keypad from the people standing close;   
  • Be aware of your environs when retreating funds: Choose an ATM that is in a safe place and watch for distrustful persons or activity around.
  • If possible, avoid using an ATM during late evening hours, especially if you’re alone and the ATM is not well lit.
  • If someone else is using the ATM when you arrive, avoid standing back right behind him/her. Give him/her enough space to conduct his/her transaction in privacy.
  • As and when your transaction is concluded, make sure you have your card your money and your receipt and then leave at once.
  • Do not count your money by the ATM; go to a closed and unnoticed area.
  • Lower your daily and monthly withdrawal limits to the least needed possible to minimize fraud risk.
  • Read and check your transactions slip details before signing.
  • Get a receipt on the performed transaction.      
  • Cancel your card immediately if it gets lost, stolen or retained by an ATM.
  • Retain ATM slips: do not leave the received checks close to the ATM and destroy them when there is no need for them.
  • Always keep your slips to compare them with your monthly statement.
  • Sign new cards and destroy old ones.
  • Maintain and protect your card: remember your card is your cash money, keep it in a safe and secure place. Check it over from time to time especially if you don’t use it often.
  • Do not mark, scratch or punch holes on your card.
  • Do not lend your card to anyone under any situation.
  • Do not disclose your card information over the phone or internet. We strongly recommend you to avoid answering e-mails from strange sources requesting your cards details.
  • Use only prepaid internet card to shop on-line.
  • Consider SMS alert service for security reasons so you get notified to your mobile any time the card is used.


Do not hesitate to call us for any information.